Our values:
Our motto is: Egyptian Tradition Meets Swiss Quality
Our Values: By this we mean a business partnership and a friendly relationship between Mohamed, an Egyptian businessman, and Katharina, a Swiss entrepreneur, and our two families. Our boat manager speaks fluent English (German lessons planned). We offer accompanied shore excursions with English and/or German-speaking guides, so that our guests also feel cared for when they are off the ship. Mohamed is always there, I, Katharina, very often. On request, I am happy to accompany German-speaking guests on their journey.
Our Arabic crew went through a 1:1 introduction and personal training with me. I cleaned the entire ship with the housekeeping team, removed stains, scrubbed the floor, vacuumed the cabins and taught my crew Swiss hygiene and cleanliness.
The saying «where’s the boss? – the boss is under the toilet” has survived to this day and causes great amusement among the crew.
We would like to offer themed weeks, which we are still putting together and planning in detail. Some examples are: “Egyptian history and myths” accompanied by an Egyptologist, “Recipes from ancient Egypt: an Egyptian cooking course”, “Intensive coaching / wingwave® seminars” for couples or companies, “Photo trips” accompanied by a designated photographer, ” Wellness trips” with a focus on healthy, light cuisine, plenty of exercise (yoga, personal training on the ship) and a pampering program such as massage and facial treatment.
Our values in the customer segment
Our offer is aimed at guests from Central Europe who are interested in the culture and history of Egypt, appreciate a traditional Nile cruise on a small, individual scale and do not want to forego a high standard of service.
The trip on our “Queeny” is ideal for couple vacations, family vacations, small group trips, seminars, honeymoons and incentive trips.
Our corporate philosophy
Vision:
We are the icing on the cake for the existing range of Nile cruises and stand out from the classic Nile cruises.
Message:
“Egyptian Tradition Meets Swiss Quality” and “Joy in Travel and Culture”
Our guests should be able to experience the magic of Egypt for six days and also encounter the culture and mentality of its residents without having to forego needs such as luxury, safety and hygiene.
Values:
- We set the highest standards of quality, cleanliness, reliability, safety, friendliness and fair working conditions for our crew.
- We treat our guests as well as our staff with respect.
- We respect the history, culture, tradition, people and nature of our host country, Egypt.
- For example, on shore excursions we only work with drivers who treat their animals with respect.
- We want to cross borders and make it easier for our guests to access the Arab world and mentality by always accompanying them on shore excursions and promoting their trust in the country and its people.
- We ensure the safety of our guests. They should get to know the beauty of Egypt, the culture steeped in history and the noticeable joie de vivre of North Africa with an open heart.
- We attach great importance to sustainability and social responsibility and are constantly trying to further develop our products and services.
Summary
The familiar atmosphere of our family business and the fair and respectful interaction between crew and passengers means that the cruise on our “Queeny” is like a week with friends.
The design of every detail, our high standards of hygiene and cleanliness, fantastic local cuisine, professional service, safety on board as well as our perception of social responsibility and appreciation of sustainability make the Nile trip on the “Queeny” a unique experience.
“More than just business: real joy in travel and culture.”